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Terms and Conditions

 

Terms & Conditions

Welcome to SugarMagnoliaHome.com (the “Website”), operated by Sugar Magnolia Home (“Company,” “we,” “us,” or “our”). By accessing, browsing, or using our Website, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with these Terms, please discontinue use of the Website immediately.

These Terms outline the rules and guidelines for accessing our Website and using any content, tools, services, or resources provided by Sugar Magnolia Home.


1. Acceptance of Terms

By using this Website, you affirm that you are at least 18 years old or are accessing the Website under the supervision of a parent or legal guardian. Your continued use of the Website constitutes acceptance of these Terms.


2. Website Content

All content on sugarmagnoliahome.com—including text, graphics, photos, videos, designs, layouts, blog posts, downloadable materials, and any other information—is the property of Sugar Magnolia Home or its licensors.


You may not:

  • Copy, reproduce, or distribute Website content without written permission
     
  • Modify or repurpose content for commercial use
     
  • Remove copyright or proprietary notices
     
  • Use images, project photos, or blog content for your own business
     

You may view, print, or download content for personal, non-commercial use only.


3. Services Provided

Sugar Magnolia Home provides informational resources, design inspiration, remodeling guidance, furnishings-related content, and communication tools for homeowners and potential clients.
While we aim to provide accurate information, nothing on this Website constitutes professional design, construction, legal, or financial advice.

For project-specific decisions, consult a licensed contractor, designer, or appropriate professional.


4. User Submissions

If you choose to submit project details, photos, comments, testimonials, or form data (“User Content”), you grant Sugar Magnolia Home a non-exclusive, royalty-free license to use this content for:

  • Responding to your requests
     
  • Marketing or showcasing work (with your permission if identifiable)
     
  • Improving our services
     

You agree that User Content will not include:

  • False, misleading, or fraudulent information
     
  • Offensive, abusive, or defamatory material
     
  • Copyrighted content you do not have rights to use
     

We reserve the right to remove or decline any User Content at our discretion. 


5. Third-Party Services & Links

Our Website may contain links to third-party websites, vendors, or services (e.g., product suppliers, home improvement resources, analytics tools, or partner services).

Sugar Magnolia Home is not responsible for:

  • Third-party content
     
  • Privacy practices
     
  • Availability
     
  • Accuracy
     
  • Transactions between you and any third party
     

Use third-party websites at your own discretion. 


6. E-Commerce or Payments (If Applicable)

If Sugar Magnolia Home offers products, services, or digital materials for purchase, you agree to provide accurate billing and payment information.

We reserve the right to:

  • Refuse or cancel orders
     
  • Update pricing
     
  • Limit quantities
     
  • Correct errors in pricing or product descriptions
     

All sales are subject to our policies in place at the time of purchase. 


7. Disclaimer of Warranties

The Website and its content are provided “as is” and without warranties of any kind, express or implied.

Sugar Magnolia Home does not guarantee that:

  • The Website will be error-free or uninterrupted
     
  • Content will always be accurate or current
     
  • Files are free of viruses or harmful components
     
  • Project guidance or design concepts will meet your specific expectations
     

Use of the Website is at your own risk. 


8. Limitation of Liability

To the fullest extent permitted by law, Sugar Magnolia Home is not liable for any damages arising from:

  • Use or inability to use the Website
     
  • Errors, omissions, or inaccuracies in content
     
  • Third-party products or services
     
  • Misuse of any information provided
     
  • Unauthorized access to user data
     
  • Any direct, indirect, incidental, special, or consequential damages
     

Your sole remedy for dissatisfaction with the Website is to discontinue use.


9. Indemnification

You agree to indemnify and hold Sugar Magnolia Home harmless from any claims, losses, damages, liabilities, or expenses arising from:

  • Your use of the Website
     
  • Violation of these Terms
     
  • Violation of any rights of a third party
     
  • Submission of harmful or infringing User Content 


10. Intellectual Property Rights

All trademarks, logos, slogans, brand names, and designs associated with Sugar Magnolia Home are protected by law.
You may not use these without express written permission. 


11. Prohibited Activities

You agree not to:

  • Attempt to breach or bypass Website security
     
  • Interfere with the Website’s functionality
     
  • Upload harmful software, viruses, or scripts
     
  • Use automated tools to collect data without permission
     
  • Misrepresent your identity when submitting information
     

Any violation may result in termination of access and potential legal action.


12. Changes to These Terms

Sugar Magnolia Home may update or modify these Terms at any time.
Changes take effect immediately when posted on this page.
Your continued use of the Website after changes are posted indicates your acceptance of the updated Terms. 


13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Any disputes must be resolved in a court of competent jurisdiction in Texas.


14. Termination of Use

We reserve the right to terminate your access to the Website at our discretion, without notice, for any violation of these Terms or misuse of the Website.


15. Contact Information

If you have questions, concerns, or feedback regarding these Terms & Conditions, contact us at:

Sugar Magnolia Home
Website: SugarMagnoliaHome.com
Email: Info@SugarMagnoliaHome.com
Phone: 903.000.0000
Address: P.O. Box 330, Pittsburg, TX 75686


Last Updated: February 23, 2025

Return and Refund Policy

 

Return & Refund Policy

Sugar Magnolia Home

Thank you for shopping with Sugar Magnolia Home. We value your trust and want you to be fully satisfied with your purchase. This Return & Refund Policy outlines the terms under which returns, exchanges, and refunds are accepted for products purchased through sugarmagnoliahome.com or directly from Sugar Magnolia Home.

Please read this policy carefully before placing your order. 


1. General Return Policy

We accept returns on eligible items within 30 days of the delivery date, unless otherwise stated.
To qualify for a return:

  • The item must be unused, uninstalled, and in original condition
     
  • The item must include all original packaging, parts, accessories, and manuals
     
  • Proof of purchase (order number or receipt) is required
     

Items returned with signs of use, installation, or damage may be denied a refund and is subject to review by company owner. 


2. Non-Returnable Items

Due to the custom nature of some home-related products, certain items cannot be returned. These include:

  • Custom-built furniture or made-to-order items
     
  • Special-order furnishings
     
  • Personalized or customized decor
     
  • Clearance or final-sale items
     
  • Digital downloads (design guides, e-books, templates)
     
  • Gift cards
     
  • Installed fixtures or materials (lighting, hardware, countertops, tile, flooring)
     

If you have questions about whether an item is returnable, please contact us before purchasing. 


3. Damaged or Defective Items

If your item arrives damaged, defective, or incorrect:

  1. Notify us within 48 hours of delivery
     
  2. Provide photos of the damage/issue and packaging
     
  3. We will arrange a replacement, exchange, or refund at no additional cost
     

Sugar Magnolia Home will cover all shipping fees for damaged, defective, or incorrect items. 


4. Return Shipping

Unless the item is defective or we made an error:

  • Customers are responsible for return shipping costs
     
  • Original shipping fees are non-refundable
     
  • We recommend using a traceable shipping method
     

Sugar Magnolia Home is not responsible for lost or damaged return shipments. 


5. Refunds

Once your return is received and inspected, we will notify you of the approval or denial of your refund.


Approved refunds will be:

  • Issued to the original payment method
     
  • Processed within 5–10 business days
     
  • Reflected in your account depending on your bank’s processing timeline 


Refunds may be denied if:

  • The item shows signs of use or installation
     
  • Parts, accessories, or packaging are missing
     
  • The return was sent after the 30-day window
     
  • The item falls into a non-returnable category


6. Exchanges

We offer exchanges for eligible, in-stock items.

To request an exchange:

  1. Contact us with your order details
     
  2. Return the original item (if required)
     
  3. A replacement will be sent upon approval
     

Exchange shipping fees may apply unless the item was defective or incorrect.


7. Cancellations

Orders may be canceled within 24 hours of purchase if the order has not already shipped or entered production (for custom items).

Custom or made-to-order items cannot be canceled once production has started.

To request a cancellation, contact us immediately at the email below. 


8. Custom Design & Remodeling Services (If Applicable)

Payments made for design consultations, project planning, or remodeling services are non-refundable once the service has begun.

If Sugar Magnolia Home cancels a service for any reason, unused fees will be refunded. 


9. How to Start a Return

To initiate a return or exchange, contact us at:

📧 Email: Support@SugarMagnoliaHome.com
📞 Phone: 903.000.0000
📍 Address: P.O. Box 330, Pittsburg, TX 75686

Include:

  • Your order number
     
  • Item(s) you want to return
     
  • Reason for the return
     
  • Photos (if damaged or defective)
     

Our team will review your request and provide return instructions. 


10. Policy Updates

Sugar Magnolia Home may update this Return & Refund Policy from time to time.
Changes will be posted on this page with an updated effective date.


Last Updated: February 23, 2025

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